Returns & Exchanges
We want to make sure you are fully satisfied with your Millie Loves Lily purchase. If you would like to return an unworn and unused item and receive a full refund to your original payment method, your online return must be initiated within 30 days of the order shipment date.
If you would like to make an exchange of any kind, simply return the item and place a new order.
-IMPORTANT: Please place your unused item(s) back in their original plastic bag with the barcode visible.
Please be aware that any shipping and return delivery fees are the responsibility of the customer.
Note that it may take up to 30 days to receive and process your return.
If you have received a damaged item please notify us at info@millieloveslily.com and we will arrange for a replacement item to be sent to you. We may ask you to forward photos of the damaged item(s) in order to better serve your needs.
Please note that all swimwear is non-returnable unless you received a damaged item.
If you did receive a damaged item please notify us at info@millieloveslily.com
Preparing Your Order For Return
IMPORTANT: Please place unused item(s) back in their original plastic bag with the barcode visible.
1) Please email customer service with your order number and item that you are returning at info@millieloveslily.com. We will send you an RA# to be placed on the outside of your package.
2) Place the items you are returning along with your packing list in a securely sealed shipping container. You can reuse the shipping mailer you received your order in, just make sure any old labels on your package are removed or obscured. Then affix your shipping label.
3) If you have your original packaging with the attached barcode(s) please send your return to:
Millie Loves Lily
C/O GOTEN returns
1100 Cranberry South River Road
Monroe Township, NJ 08831
4) If you do not have your original packaging with the attached barcode(s) please send your return to:
Millie Loves Lily
C/O Cozy Toes Inc
1818 Bethlehem Pike Suite 349
Flourtown PA 19031-9998
